HCWEB may collect your name, email address, phone number, package preference, business type, and project details so we can respond to your enquiry and prepare a website quote.
Privacy Policy
We collect only the information needed to respond to enquiries, provide website services, and operate this website.
Last updated: 2026-06-13
Information we collect
When you contact HCWEB, we may collect your name, email address, phone number, business details, and project requirements.
How we use it
We use this information to respond to enquiries, prepare quotes, deliver website projects, and provide support. We do not sell personal information.
Cookies and analytics
This website uses cookies and similar technologies to operate, measure performance, and improve the experience. We use Google Analytics and Microsoft Clarity, which set their own cookies and may process anonymous usage data such as pages visited, device type, and approximate location. You can disable cookies in your browser settings, though some site features may stop working as a result.
Third parties
Enquiry form messages are sent to HCWEB's email and a hosted form-processing service. Analytics and clarity scripts are served by Google and Microsoft respectively. Each of these providers has its own privacy practices.
Data retention
Enquiry data is kept for as long as needed to respond, deliver any related work, and meet reasonable record-keeping needs. You can ask for earlier deletion by emailing the privacy contact below.
Your rights
You have the right to ask what personal information we hold about you, request correction of inaccurate information, request deletion where appropriate, and object to processing for direct marketing. To exercise any of these rights, email the privacy contact below.
Contact
Send privacy questions, access requests, or deletion requests to heyneke@hcweb.co.za, or use the contact form.
FAQS
Privacy policy questions
No. HCWEB does not sell personal information. Enquiry details are used to respond to website quote requests, communicate about projects, and provide website services.
Business type helps HCWEB understand your industry so we can tailor our website design, layout features, structure, and local SEO recommendations to your specific market.
Yes. You can email heyneke@hcweb.co.za to ask about the personal information linked to your enquiry or request an update or removal where appropriate.
Project information is used to understand, quote, and deliver website work. HCWEB treats client project details as business communication and does not publish them without permission.